Consent Management Issue

We have made changes on the site to help with this issue

If you are still getting the consent issue then you need to clear cookies. Once this is done then the next time you go to the site it will ask for consent but shouldn’t keep asking.

If you don’t know how to clear cookies then please see below

On a desktop for most browsers if you hold the Ctrl+Shift+Del keyboard shortcut or Command+Shift+Del on a Mac you will come to the right place.
When there make sure you only have the delete cookies checkbox ticked. Select last 4 weeks in the Time Range and then click on the Clear Data button. After that you can go back to your ozbcoz tab and refresh the screen (click on circle up in top left of browser). This will produce another consent screen but after you accept it that should be the last one for quite a while.

On Android:

Click on the 3 dots up the top right of the browser. Then click on Settings then Privacy and security then Clear Browsing Data. Then click on Cookies (turn off any click on the other checkboxes), set the time range dropdown to 4 weeks and click on the Clear Data button.


For Mac (thanks to Trendmicro.com ):

Clear cache and cookies in Safari

  1. Open the Settings app, then select Safari.
  2. Scroll down, then select Clear History and Website Data.
  3. Tap Clear History and Data to confirm.

For Chrome

Clear cache and cookies in Chrome

  1. Open the Chrome app on your iPhone or iPad.
  2. Tap  at the bottom.
  3. Tap History, then tap Clear Browsing Data.. you see at the bottom.
  4. Tap Cookies, Site Data and Cached Images and Files. Make sure you see a check beside them.
  5. Tap Clear Browsing Data you see at the bottom, then choose Clear Browsing Data to confirm.

For Firefox

Clear cache and cookies in Firefox

  1. Open the Firefox app on your iPhone or iPad.
  2. Tap  at the bottom, then select Settings.
  3. Under Privacy, select Data Management.
  4. Turn on Cache .
  5. Tap Clear Private Data to confirm.

Once cookies are removed go back to the browser tab with ozbcoz on and refresh the page (circle up at the top left of the browser window). Accept the next Consent management popup and from then on you should be ok

Any issues please send me a support email

Share this:
FacebooktwitterpinterestmailFacebooktwitterpinterestmail

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.